Last updated: October 16, 2026
This policy explains what personal information Freertron Systems (“we”, “us”) collects through freertronsystems.com, how we use it, and the choices you have.
Information we collect
- Contact and quote forms: your name, email address, company, and the project details you choose to share, such as project stage, budget range and timeline.
- Live chat: your name, email address and the messages you send.
- Email and calls: anything you send us directly.
- Technical data: like most websites, our hosting and security tools record basic information such as IP address, browser type and pages visited, to keep the site running and protect it from abuse.
How we use it
- To reply to your inquiry and prepare proposals and quotes.
- To deliver and manage projects you engage us for.
- To keep the website secure and working properly.
We do not sell or rent your personal information, and we do not use it for third-party advertising.
Who we share it with
We share information only with service providers that help us run the website and our business, such as our web host, email provider and the plugins that power our forms and chat. They may process data only on our behalf. We may also disclose information if the law requires it.
Project confidentiality
Technical details, designs and documents you share with us about your product are treated as confidential and used only to evaluate and deliver your project.
Cookies
Our site uses cookies needed for it to work, for example to keep a live chat session open. You can block or delete cookies in your browser settings; some features may then stop working.
How long we keep it
We keep inquiry and project correspondence for as long as needed to respond to you and serve you as a client, and to meet legal and accounting obligations.
International transfers
We are based in Kenya and work with clients worldwide, including in the United States. Information you send us may be stored and processed in Kenya and in the countries where our service providers operate.
Your rights
You can ask us to access, correct or delete the personal information we hold about you. If you are a California resident, you have these rights under the California Consumer Privacy Act (CCPA), including the right to know what we collect and to request deletion. We will not discriminate against you for exercising them.
Contact us
For any privacy question or request, email privacy@freertronsystems.com.